Offshore Reef & Game Fishing Mooloolaba
Terms and Conditions
Our charters can be subject to change without notice. Change of dates, weather, tides times and rates.
Upon booking you will be requested to leave contact details and credit card number. The validity of the card will be processed. A deposit of 50% may be required to confirm a booking; this can be made by credit card or cash. For direct deposits 100% of the total amount owing is payable 1 week before your trip.
We hold the card details until your trip. If you do not show up or your numbers change on the day we will still put through total balance payable on the card details that has been given.
Full payment may be requested prior to departure. Credit cards may be on the day otherwise cash can also be used.
All Cheques money orders and direct debits must be paid 1 week in advance.
50% deposit may be required to confirm a group or boat booking (4 persons or more). Full payment for group and boat bookings may be required 1 week prior to the charter.
Cancellations and Confirmations
Cancellations require 72 hours’ notice prior to departure. If insufficient notice not given, the full amount will still be payable and if a deposit has been taken, no amount will be refunded.
All group and boat bookings (4 persons or more) require 14 days’ notice. If insufficient notice is not given, the full amount will still be payable and if a deposit has been taken, no amount will be refunded.
All bookings are subject to numbers and suitable weather conditions: ( wind and seas, rain is not considered bad weather) you will be required to contact us after 3.30p.m.
In the event of bad weather you may re-book at your convenience or your money can be refunded. *All other cancellations require 72 hours notice (group bookings require 14 days) prior to departure for a total refund.
In the event that you are travelling long distances please contact us before you leave to check the weather.
Vouchers are a great gift idea
We can provide you with a gift voucher which gives you room to write a great message When purchasing a gift voucher please be aware that they are non refundable under any circumstances but are valid for 12 months (they are not extendable) so please make sure you book early in the event that we have bad weather or insufficient numbers you can rebook within the 12 month period ( we take no responsibility if you book at the last minute and have not enough numbers or bad weather)
We accept Visa or MasterCard.